Policies

Reservations
50 percent of the total rental fees is due upon reservation. If you are paying with cash, check or money order, a refundable damage deposit is required. The amount of the damage deposit is based on the type and value of items rented.

The damage deposit will be refunded once items are returned in the condition they were received, within two weeks of return. A signed contract and invoice are also required to reserve items.

The final 50 percent of the rental payment is due 21 days before the event date.

Payments
Details accepts cash, checks, money orders and credit cards. We do not accept checks within 21 days of an event. Accepted credit cards include Discover, American Express, MasterCard and Visa.

Pick Up and Return
In most cases, you can pick up your items two days before your event for no additional charge. However, Details Party Rental reserves the right to change the pick up date to the day before your event if the items are needed by another customer.

The items must be returned on the day following your event unless alternate arrangements are made. We do our best to offer a flexible pick up and return time for no additional charge. You will pick up and return items at our office located at Barron Road and Highway 6 in south College Station, Texas or at our warehouse on Boonville Road in Bryan, Texas.

All equipment must be repackaged and placed in its original containers in the same condition they were received. The customer is responsible for charges due to damaged or missing items. If candle wax is left on any rental item, the item is considered damaged.

The customer is responsible for rental equipment from the time of delivery or pick up to the time of return. If any items are missing from your order, you must notify us within two hours of receiving the items to avoid paying replacement costs.

Delivery and Set Up
Details can deliver or set up rental items for a reasonable price. Delivery and set up arrangements must be made in advance. Delivery is $30 in the Bryan/College Station area. Pick up is an additional $30. Delivery/Pick Up for events more than 20 miles from our warehouse (Boonville and Highway 6) is $30 each way plus $0.40 per mile.

We require a minimum order of $125 for delivery and pick up. Additional charges may apply if equipment must be carried up or down stairs or elevators, or if there are delays in accessing loading and unloading areas. Please call for an exact delivery quote.

Find answers to additional questions at our FAQ page.

View Details Party Rental Contract