Frequently Asked Questions

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Where are you located?
Details Party Rental has a warehouse on Boonville Road in Bryan, Texas, but we meet with customers out of our office located in South College Station at Barron Road and Highway 6. We do not have a showroom at this time. We would be happy to set up an appointment to discuss your event and show you any of our rental items.

Do you deliver?
Yes, delivery is $30 in the Bryan/College Station area. Pick up is an additional $30. Delivery/Pick Up for events more than 20 miles from our warehouse (Boonville and Highway 6) is $30 each way plus $0.40 per mile. We require a minimum order of $125 for delivery and pick up. Order size and location accessibility could affect the price. We must deliver and set up our tents and dance floors, but all other items can be picked up and set up for free by the customer.

Can you set up our rental items?
Yes, we can set up any of our rental items. Price will depend on many things, including the number of hours needed to set up, location, etc. Contact us for an estimate. We can set up tables for $1.50 each and chairs for $0.50 each.

When and where will I pick up and return the items?
In most cases, you can pick up your items at 5:30 p.m. two days before your event, but this time can be adjusted. The items must be returned on the day following your event. We do our best to offer a flexible pick up and return time for no additional charge. You will pick up and return items at our office located at Barron Road and Highway 6 in south College Station, Texas or our warehouse on Boonville Road in Bryan, Texas.

What if I want to rent something that is not on your website?
We are always looking to expand our inventory. Send us an email to discuss the possibility of getting those items.

What is your cancellation policy?
Our cancellation policy can be found on our contract.

What do I do with the rental items before returning them?
All rental items should be repackaged and placed in their original containers. Failure to do this properly may result in additional fees as our staff has to spend more time repackaging the items. If we are picking up the items, chairs and tables should be stacked in the manner they were delivered. Additional fees will be charged if chairs/tables are not folded or stacked properly.

How do I reserve rental items?
In order to reserve rental items, you must sign an invoice and contract and pay 50% of the rental fees. A refundable damage deposit is required if paying via check, cash or money order. To place an order, send us an email or give us a call.

Do I have to pay a deposit?
A refundable damage deposit is required if paying with cash, check or money order. The deposit amount is based on the total of your rental order. The deposit is refunded within two weeks after the items are returned.

Is sales tax charged?
Sales tax of 8.25% is charged on all rental items. No sales tax is charged on services such as set up or delivery.

What if my event is out of town?
Since we offer a flexible pick up and return schedule, you may still be able to rent from us. Contact one of our event consultants about your event for more information.

Must I be present when Details Party Rental delivers or sets up?
You do not have to be present when the items are delivered, but you accept responsibility for the items once they are delivered.

How long have you been in business?
We have been Aggie owned and operated since June of 2007. Whoop!

Can I see fabric swatches?
You can set up an appointment to view all of our linen swatches. We recommend this if you are trying to match a specific color. Some fabric swatches can be purchased and mailed to you for a minimal fee.

What size table and tablecloth do I need?
Visit our Linen Size Chart for assistance with table and tablecloth sizes.

Do I have to clean the tablecloths/linens?
No. You just need to shake all of the debris/crumbs off, and then put them in trash bags. Do not place wet linens in trash bags as they will mildew. Candle wax, ink and wine are difficult to remove and may result in replacement fees.

What types of payments do you accept?
We accept cash, check, money order, Discover, Visa, American Express and MasterCard.

How far in advance should I place my order?
Advance reservations are strongly recommended to ensure availability. To guarantee availability, place the order at least two months in advance. You may order up to two years in advance.

Do you sell the items on your website?
No, we are a rental company.

What size dance floor do I need?
See the Dance Floor Pricing page.